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  1. People Power Co.
  2. Presence Caregiver Research App and Device Help Center
  3. E. CareActive Watch Troubleshooting

E. CareActive Watch Troubleshooting

  • How do I replace batteries of CareActive watches?
  • Where do I purchase tools and materials for CareActive battery replacement?
  • How do I replace the watchband for the CareActive watch?
  • Where do I purchase watchbands for the CareActive watch?
  • What is the CareActive Watch? What does it include?
  • In addition to research, what are the basic functions of CareActive Watch?
  • What is the process I should expect for the installation of CareActive?
  • How do I locate and install the App?
  • How do I install the CareActive stations?
  • How do I install the CareActive watches?
  • What should I do if I encounter any difficulty during the installation of the watches or stations?
  • How do I know when all devices have been installed properly?
  • What should I expect when wearing CareActive Watches?
  • How do I recalibrate the time on the watch?
  • What should I do when a station or watch is lost, damaged, or not working properly?
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