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Activity overview

Latest activity by Brian
  • Brian commented,

    Thanks for your question. At this point Presence works with iPhone and Android. We are releasing an IP camera soon that works well with our Presence App. 

  • Brian commented,

    The ports that need to be open to use Presence Video can be checked as follows: Free users:To check port 80 : To check port 1935:

  • Brian created an article,

    Soft-Reset your iOS

    Stability sometimes can be an issue. We are working these small devices quite hard and over time they can wear down. On older devices once a week and on new devices once every two weeks some folks ...

  • Brian created an article,

    Custom Alexa Skills with Presence

    "Alexa ask Presence to..." The Amazon Alexa Presence: Simple. Smart. Secure and Presence: Optimized for Smart Home skills allow you to monitor and control your smart home devices and sens...

  • Brian created an article,

    Presence 360 Won't Stop Spinning

    The device can get in a state of continuous spin.  We are working on a permanent solution as it seems to be related to vantage points.  For now, the workaround consists of deleting all vantage poin...

  • Brian created an article,

    Presence 360 Success Tips: Control your Updates

    Let's set you up for success in the future. We advise that our users turn off Automatic updates on the app so they can coordinate version updates with the camera and the remote, it's best to have b...

  • Brian created an article,

    Presence 360 Setup Guide

    Presence 360 gives your spare smartphone the ability to transform into an Internet-connected security camera, with the ability to take a look around from anywhere in the world. Setting it up is eas...

  • Brian created an article,

    Presence 360 FAQ

    * How do I setup my robot?   Presence 360 is easy to setup. Check out our installation guide here.    * How do I move the robot?  Once you have a smartphone installed in the robot and it is paired ...

  • Brian created an article,

    How to Move Your Presence 360

    The system works with the newest iOS and Android version of Presence 360 software. We recommend that you install that version of the software onto your iOS and Android devices before you begin usin...

  • Brian created an article,

    Presence 360 for iOS

    The system works beautifully with the newest iOS version of Presence 360 software – Presence app version 4.0.15 available at the Apple App Store on Thursday, January 24. We recommend that you insta...