To reset your password from your mobile device, there is an option “Forgot Password” on the Sign In page. On devices with shorter screens, it may be slightly below the keypad. You can slide the screen up.
It will send instructions to your email account. In the email Tap on the reset button and a page will display that allows you to enter your password.
For security this email is only valid for 1 hour then it expires.
Not seeing the email? Could be in your Spam folder.