We're continuously improving the features of Presence App for our free and Pro Video users. It's a good idea to check for updates often so you can enjoy the full potential of your remote and camera devices.
Be sure to update both your remotes and cameras. First, let's make sure that all your cameras are up to date with the latest version. All up-to-date? Go through these steps to refresh, stop auto-updates, and lock your cameras down.
Now let's run through these step first to ensure your cameras are running efficiently and are connecting correctly.
If you have multiple cameras to update at once, we recommend stopping automatic updates on your devices. This gives you the time you need to update the camera before your remote phone to ensure everything is on the same page and preventing you from losing valuable motion recordings.
Great! Everything should be synced up now with fresh cameras, let's lock down the camera(s) to prevent them from being tampered with and to help stop them from exiting.