Thermostat Reset Instructions:
Place the thermostat in OFF mode. It should not be on Heat or Cool.
Press and hold the secret button ( BETWEEN the hold button and the fan button) . Continue to hold and swipe down on the right slider - “01” will display
When the “01” is displayed, it indicates you are in “programming mode.”
Use the + and – buttons to advance through the menu options until you get to 17.
Tap the HOLD button to enter that option ( reset ).
Use the + and – buttons to advance to 11.
Tap the HOLD button to confirm the reset.
Your thermostat has been reset.
You will probably need to add your thermostat to your Presence account again.