Move Gateway to a New Home Router.
Method One: (Will work depending upon the similarity of the two routers).
To move gateway to a new router the first thing to try is to simply unplug the power and Ethernet cable from the device. Then plug the Ethernet cable into your new router and plug the power back in.
Did it work? If so after a couple of minutes the LEDs on the top of the IOT Gateway will be solid green. Red would mean you were not successful.
- Delete the gateway and attached devices in the mobile app.
- Reset your gateway and devices:
- Then add the gateway and sensors back into your account.
Resetting these devices is a very common thing to do, they are made to handle it.