You can reset a gateway as follows:
1. Remove the power cable and ethernet cable.
2. In the small pinhole in the top of the device beside the LEDs (lights) with a paper clip press and hold down.
3. While still holding down the paperclip insert the power cable.
4. The LEDs should do the following:
- will blink 3 times: orange> green > red .
- and will settle on Red.
5. When this LED sequence complete remove the paperclip.
Now your device has been reset.